Frequently Asked Questions

Everything you need to know about your SMYTHE shopping experience.

What is your standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days for domestic orders. Express shipping options are available at checkout for faster delivery.

How do I return or exchange an item?

We accept returns and exchanges within 30 days of purchase. Items must be in their original condition with all tags attached. Please visit our Returns Portal to start your process.

How do I know which size to choose?

Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style consultants for specific measurements.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options such as Klarna and Afterpay.

Are your garments sustainably sourced?

SMYTHE is committed to ethical manufacturing. We partner with vetted factories that prioritize fair labor practices and utilize eco-friendly fabrics whenever possible.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.